We believe that strategy development must be an integrative process. That's why we're firm believers in the Kaplan-Norton Balanced Scorecard approach to corporate strategic planning. We have broad experience in real-life applications of this system and are capable of adapting it to your specific situation.
Using a Strategy Map, we will help you to define your critical customer value propositions; identify the critical internal processes that deliver value to your customers; and align your systems, your people, and your organization to make your internal processes work.
Once your Strategy Map is complete, we'll guide the creation of your Balance Scorecards - using statistical sensitivity analysis (when appropriate) to be sure we've chosen the correct variables to measure. The Balanced Scorecards will lead to the creation of specific Action Plans that will allow your employees and associates to manage the improvements that they seek.
These are big projects, but they deliver measurable results where it really counts - the bottom line. Remember: Define it. Measure it. Manage it. Superior results from a clearly defined strategy. Should you settle for anything less?